Refund policy
All Sales Are Final Because every product is made to order specifically for you, we do not accept returns or exchanges for any reason, including change of mind or incorrect size selection. Please review product details and sizing information carefully before placing your order.
Damaged, Defective, or Incorrect Items We stand behind the quality of our products. If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at [your email] with your order number and a clear photo of the issue. We will offer a free replacement or a full refund at our discretion.
Order Cancellations Because production begins shortly after an order is placed, we are unable to cancel or modify orders once they are submitted.
Questions? Reach out to us at cptrace@gmail.com — we're happy to help.